PAYMENT

The cost of a deposit which is stated on front page is required upon acceptance of this quotation/contract (20%). Upon clearance of the deposit payment a date and time will be agreed, and the high-pressure cleaning process will begin. Materials will be ordered and delivered to site a second payment will be due (30%). The final payment to be paid on the day of completion of works (50%)

Gutter installation jobs. 20% deposit required as deposit. 30% payment upon delivery of materials to site. 50% final payment on the day of completion.

WORK BY OWNER

The customer must have the site ready when required by the contractor. Electrical power and water access will be needed. No responsibility can be taken, under any circumstances, for damage to any vehicles parked on, or adjoining the premises.

The Customer acknowledges any such vehicles are to be removed by themselves prior to any work being commenced. Please remove washing from clothesline, close windows, remove outdoor furniture or other items that can get wet, dirty or damaged. Remove cars from driveways and as a courtesy inform your neighbour of the work being carried out. Please keep children and pets inside away from harm.

The customer agrees that they will not climb on to the roof or be in the work area while work is under progress or use Roof Revival ladder or equipment while work is in progress.  This also applies to other tradesmen. Please inform any third parties.

The customer is aware that using high pressure washing of roof can sometimes cause water to come through extraction fans and in some minor cases trip power switches for electricity.

DELAYS

Roof Revival will not be held responsible for any delays caused by weather or other conditions. The contractor is not responsible for any delay caused by something beyond the contractor’s sole control, including any failure by the owner to:

1. Make selection or
2. Give the contractor adequate access to carry out the works.

The building period will be extended by the duration of the delay if the contractor claims an extension of time by giving the owner written notice. The written notice should be given within a reasonable time.

SURPLUS MATERIALS

Unless otherwise agreed somewhere else in this contract, demolished materials and surplus materials are the contractor’s property.

VARIATIONS TO WORK

The work including materials may be varied by written agreement between the Customer and the Seller. A notice describing the variation, the cost of the additional or omitted work and any change to the completion period must be provided to the customer, and the notice must be signed and dated by both parties to constitute acceptance. The price of extra work including GST will be added to the contract price. The cost of omitted work will be deducted from the Contract Price.

CIRCUMSTANCES

The contractor is not responsible for any problems with the site which are only revealed when carrying out the works. Any additional work necessary due to any such problem is a variation. Roof Revival reserve the right to cancel or amend this contract due to unforeseen circumstances.

CONTRACTORS RIGHT TO FIX OR COMPENSATE

a. If at any time the owner claims the works are defective; the owner must, as soon as possible tell the contractor by written notice. If the contractor accepts responsibility, the contractor has the right to fix the defect but must do so in 28 days.

b. Following completion of work, Roof Revival does not

accept responsibility for storm damage, water intrusion as a result of extreme or unusual weather conditions, leaks later caused by any reason beyond the control of Roof Revival.

c. Any product or workmanship claim is limited to the maximum price of the official work order.

CANCELLATION

If the Customer, purports to cancel this Contract or otherwise repudiate this Contract prior to or after the date of commencement, or delay the date of commencement of work, the Customer shall pay to the Seller the costs incurred by the seller to the date of such purported cancellation or repudiation or delay in commencement as the case may be), but such amount be no less than 20% of the total contract price by way of liquidated damages plus any other costs incurred by the Seller.

DISPUTES

If the customer and/or the Seller considers a dispute has arisen in relation to any matter covered by the contract that party must promptly give the other party written notice of the items of the dispute. The parties may confer with a mutually agreed party to assist to resolve the dispute by moderator.

AGREEMENT

This contract shall be deemed to constitute the entire agreement between the parties and to the extent permitted by law. As materials and measurements may require confirmation this Contract is subject to a condition subsequent of final approval by the Seller. Pending that approval this Contract is binding on both parties.

The customer will agree to have a Roof Revival display board for at least three months after the job has been completed.

DEBT COLLECTION COSTS

Any expenses, costs or disbursements incurred by the Seller in recovering outstanding monies owed by the Customer to the Seller under this contract, including debt collection agency, fees, and solicitors’ costs, shall be paid by the Customer to the Seller, Interest is payable by the Customer to the Seller on any outstanding monies owed by the customer to the seller under this contract in accordance with the applicable rate of interest of the Supreme Court of the State in which the Contract is placed at the time of making the Contract.

If Roof Revival needs to engage a Debt Collector to recover the balance of payment due on completion of works, all costs to do so will be borne by the Customer.  A default in payment could result in a credit default against the Customer causing hindrance for future borrowings.

INSOLVENCY

Should the owner become insolvent, then the contractor may end this contract by serving a written notice to that effect. Roof Revival is not under any legal obligation, nor will it have any liability for claims or damages of any nature including any indirect, special, or consequential damages or injury to any person, or other entity with respect to any promotion by virtue of this agreement or otherwise in relation to the quality of supply, accuracy, or information or otherwise in respect of any such promotion.

UNWARRANTED CONDITIONS

Prior painted roofs.  After the cleaning process the true condition of the tile/tin is revealed. Some paint might be removed during the cleaning process and some paint may remain on the roof.  This determines the look of the finished painted roof.  Some roofs display irregularity in the finished painted look by way of a duller flat or uneven/patchy satin finish due to the prior painted surface.

Roof Revival does not accept responsibility and is not liable for leaks and damage or any associated costs resulting from storms, extreme weather, or acts of God. Roof Revival Warranty does not warrant against leaks. A Call out Fee of $500.00 will apply together with any costs associated with the purchase and/or supply of materials necessary to rectify the cause of reported leak/s. Where it has been determined that the cause of a leak is from pre-existing cause/s and non-related to the restoration process, all costs, will be borne by the Customer.

Roof Revival Warranty does not warrant against mould growth. Mould spores are impossible to contain or eliminate due to their minute size. It is a recommendation of Roof Revival that a low-pressure wash of the roof surface be carried out every twelve to eighteen months post restoration, as an ongoing maintenance and prevention method for mould growth.

Any warranty is subject to the manufacturer’s guidelines and conditions. The warranty is not transferable from owner to owner.

Roof Revival must inform you that we do not provide warranties for gutters installed between houses and pergolas that do not have structural provisions for box gutters. Here are the reasons for this policy:

1. **Inadequate Water Management**: Gutters installed in areas without proper structural provisions for box gutters may not be able to handle the volume of rainfall effectively. This can lead to overflow, water damage, and other related issues that compromise the integrity of the gutter system and the structures it is meant to protect.

2. **Risk of Overloading**: Without the appropriate structural support, standard gutters in these locations may become overloaded during heavy rainfall. This overloading can result in sagging, detachment, or even collapse of the gutter system.

3. **Potential for Water Damage**: Inefficient water management due to inadequate gutters can cause water to pool or overflow, leading to potential damage to the pergola, house exterior, foundation, and surrounding landscape. This risk is heightened in areas with frequent or intense rainfall.

4. **Non-Compliance with Design Requirements**: Proper gutter systems require specific design considerations, especially in complex areas like those between houses and pergolas. Without the necessary structural provisions for box gutters, the installed gutters may not meet design requirements, reducing their effectiveness and longevity.

Roof Revival must inform you that we do not provide warranties for roofs that have been previously painted or coated. This policy is also in line with industry standards, as most manufacturers do not offer warranties for such roofs. Here are the detailed reasons for this:

1. **Uncertainty of Previous Coating Quality**: The quality of the previous paint or coating application can vary significantly. If the prior application was not done correctly, it could lead to adhesion issues, premature failure, or other complications that are beyond our control.

2. **Compatibility Issues**: The chemical composition of existing roof coatings may not be compatible with new materials or treatments we apply. This can lead to adverse reactions, reduced effectiveness of the new coating, or even damage to the roof.

3. **Undetected Damage**: Previously painted roofs can hide underlying damage such as rust, rot, or structural weaknesses that are not visible during standard inspections. These hidden issues can compromise the effectiveness of any new treatments or repairs.

4. **Adhesion Problems**: The performance of a new coating or treatment is highly dependent on its ability to adhere properly to the roof surface. If the underlying paint or coating is deteriorating, peeling, or compromised in any way, it can prevent proper adhesion, leading to premature failure of the new application.

5. **Aging and Wear**: Previously painted roofs may have experienced significant wear and tear, and the existing coating might have degraded over time. This natural aging process can impact the roof’s ability to hold new treatments effectively, making it difficult to guarantee long-term performance.

6. **Industry Standards**: It is important to note that our policy aligns with industry standards. Most roofing manufacturers do not offer warranties for previously painted or coated roofs for the reasons mentioned above. This industry-wide practice ensures that quality and performance can be reliably maintained and guaranteed.